> ## Documentation Index > Fetch the complete documentation index at: https://slatehq.com/docs/llms.txt > Use this file to discover all available pages before exploring further. # Billing and usage > Check your organization's remaining credits and AI answers, set per-workspace limits, and change your Slate plan, add-ons, or payment details. Your Slate plan gives your organization an allowance of credits, AI answers, and synced pages for each billing period. Use the **Billing** and **Usage** pages to track that allowance and change your plan. ## Why it matters Workflows, Cowork runs, and AI answer tracking stop when the allowance runs out. Check usage early so you can add capacity before work pauses. ## Where to find it 1. Click **Settings** in the sidebar. 2. Click **Organization settings**. 3. Under **Plan & usage**, click **Billing** or **Usage**. Only Admins can change plans, buy add-ons, or update payment details. Members can view both pages, but the billing actions are hidden. ## What your plan includes Each plan sets three allowances per billing period: * **Credits.** Slate spends credits on work such as workflow, Cowork, and recipe runs. Workflow history shows **Credits Used** per run. The Cowork and Knowledge Base headers show credits left. * **AI answers.** [AI Visibility](/docs/ai-tracker/overview) uses two answer pools: **ChatGPT, Perplexity & Google AI answers** and **Claude & Gemini answers**. * **Pages.** The number of web pages [Pages](/docs/pages/overview) can sync. All workspaces in your organization share one allowance unless an organization admin sets workspace limits. Allowances reset at the start of each billing period. ## Check your usage The **Usage** page shows: * **Usage cards** for credits and each answer pool. Each card shows used, total, and left, plus a status: **Healthy**, **90% used**, **Used up**, or **No data**. * **Billing period.** The period's dates and the days until the allowance resets. * **Usage by workspace.** Each workspace's usage this period. Only organization Owners and Admins see this table. ## Set workspace limits Organization Owners and Admins can cap how much each workspace uses in a billing period. 1. On the **Usage** page, find **Workspace limits** and turn the switch **On**. 2. Click **Edit defaults**, enter default limits, and click **Save defaults**. Leave a field blank for no limit. 3. To override one workspace, click the pencil icon in its row under **Usage by workspace**. 4. Enter its limits and click **Save limits**. A blank field uses the organization default. When the switch is **Off**, workspaces share the organization's full allowance. ## View your subscription The **Billing** page shows **Your subscription**: your plan, add-ons, total, renewal date, and **Next charge**. With no plan, it shows **No active subscription**, and Admins can click **See plans**. ## Choose or change a plan 1. On the **Billing** or **Usage** page, click **Change plan or add credits**. The **Choose your plan** page opens. 2. Pick a billing interval: **Monthly**, **Quarterly**, or **Annual**. 3. On a plan card, click **Choose plan** or **Switch plan**. Each card shows its price and allowances for that interval. 4. Review the **Order summary** on the right. 5. Finish the order: * **No current subscription:** Click **Proceed to payment** to go to secure checkout. After you pay, you see **Payment Successful!** * **Existing subscription:** Check **Charged today** and **New monthly billing**, then click **Confirm**. | Plan | Built for | Includes | | - | - | - | | **Growth** | Growing teams | 5 concurrent workflows, up to 5 users, basic chat and email support | | **Scaleup** | Scaling organizations | 10 concurrent workflows, priority support | | **Enterprise** | Agencies and multi-brand teams | Everything in Scaleup, multi-workspace and client seats, volume credit pricing, a dedicated account manager, SLA and security review | Have a promo code? On an existing subscription, enter it in **Promo code** and click **Apply**. For a new subscription, enter it at checkout. ## Add credits, answers, or pages The **Add-ons** section on **Choose your plan** adds packs on top of your plan. Packs renew every billing cycle. * **Extra credits.** Packs of 5,000, 50,000, or 100,000 credits. You can combine sizes. * **LLM search tracking.** Each pack adds 1,000 tracked answers for **ChatGPT, Perplexity & Google AI** or for **Claude & Gemini**. * **Pages.** Each pack adds 5,000 synced pages. **Available soon** means you can't buy Pages packs for that interval yet. Set the number of packs with the plus and minus buttons, then confirm in the **Order summary**. Removals take effect at your next renewal, and you keep the pack until then. To undo a removal, click **Keep this add-on**. ## Update payment details or cancel Admins can open the secure billing portal from **Manage billing** on the **Billing** page: * **Update payment method**: Change the card Slate charges. * **Update billing info**: Update your company name, address, tax ID, and receipts. * **Cancel subscription**: End your plan at the close of the current billing cycle. ## When you run out * **Alerts.** A notice appears when a quota passes 90% and when it's used up. Click **View Usage**. Admins also see **Add Credits** or **Add Answers**. * **Workflows.** The run pauses with status **AWAITING RETRY** and an **Insufficient credits** message. Add credits or raise the workspace limit, then click **Retry from failed step**. * **Cowork.** You see "Not enough credits to start this run." Your message stays in the input bar. Click **Add credits**. * **AI Visibility.** New answers aren't tracked until the quota resets or you add answer packs. * **Pages.** Pages beyond your limit stop syncing metrics. In the **Pages** header, click the page count, then **Add Pages add-on**. ## Troubleshooting * **Billing buttons or Workspace limits are missing.** Only Admins can change billing. Only organization Owners and Admins can manage workspace limits. * **A workflow says the workspace reached its credit limit.** The organization has credits, but this workspace's limit is used up. Raise the limit or wait for the next billing period. * **You see Payment Cancelled.** You left checkout before paying, so nothing was charged. Start again from **Choose your plan**. * **Your balance hasn't updated.** Refresh the **Usage** page after a minute. If it still looks wrong, click **Contact support** on the **Usage** page. ## What's next * [Workflows overview](/docs/workflows/overview): Build workflows and see how runs work. * [Cowork](/docs/agents/cowork/overview): Chat with the Slate agent and run tasks. * [AI Visibility overview](/docs/ai-tracker/overview): Track how AI answers mention your brand. * [Pages overview](/docs/pages/overview): Sync and monitor your site's pages. * [Set up Agency mode](/docs/agency/set-up-agency-mode): Add client workspaces in packs of 25. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.