Welcome! We are Slate, a technology platform that helps organizations unlock value from their data and streamline their operations. This Privacy Notice explains how Slate ("Slate", "Company", "we", "us" or "our") collects, uses, discloses, and otherwise processes personal information (as defined below) in connection with our websites (the "Sites") and other websites we own and operate that link to this Privacy Notice, and the related content, platform, services, products, and other functionality offered on or through our services (collectively, the "Services"). It does not address our privacy practices relating to Slate job applicants, employees and other personnel.
What is Personal Information?
When we use the term "personal information" in this Privacy Notice, we mean any data or information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person or household or any other data or information that constitutes "personal data", "personal information," or "personally identifiable information."
Personal Information Collected from You
We may collect the following categories personal information submitted to us by individuals through the Services:
Contact Information, including first and last name, email address, phone number, address, and communication preferences. We use this information to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.
Account Information, including first and last name, email address, password, profile information, payment and purchase history information, and any other information you provide to us. We use this information to administer your account, provide you with the relevant service and information, communicate with you regarding your account and your use of the Services, and for customer support purposes. Please note we utilize a third-party provider to process payments on our behalf and do not accept payment directly through our Services.
Payment Information. If you sign up for one of our Services requiring payment (i.e., subscription), we collect the information provided in connection with such payment. Depending on your subscription type, you may be able to pay via wire transfer, credit card, or check and we may collect the financial information associated with such payment (e.g., routing and account number, wire transfer information details). Please note that we use third party payment processors, including Stripe and PayPal, to process credit card payments made to us. As such, we do not retain any personally identifiable financial information in connection with credit card payments, such as credit card numbers. Rather, all such information is provided directly by you to our third-party processor. The payment processor's use of your personal information is governed by their privacy notice.
Inquiry and Communications Information, including information provided in custom messages sent through our online forms (e.g., Contact Us, Request Demo, or Get Access), in chat messages, or to our email addresses. This also includes contact information provided on our Services. We use this information to investigate and respond to your inquiries, and to communicate with you, to enhance the services we offer to our users and to manage and grow our organization.
Newsletter, Marketing Emails, and Blog Information, including email address and applicable interests and communication preferences. We use this information to manage our communications with you and send you information about products and services we think may be of interest to you. If you wish to stop receiving marketing email messages from us, simply click the "unsubscribe link" provided at the bottom of the email communication. Note that you cannot unsubscribe from certain services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices).
Information Collected Through the Use of the Services, including any files, documents, videos, images, data, or information you choose to upload or transmit through your communications with us or your use of the Services (collectively, "User Content"). User Content and any information contained in the User Content, including personal information you may have included, is stored and collected as part of the Service. We use the User Content to provide you with the Service.
Event and Webcast Information, including registration information, call-in details, attendee badge information, and contact information. We use this information to administer and facilitate the Services and improve and grow our business.
Feedback Information. We may also collect feedback and ratings you provide relating to our services or products. We use this information to communicate with you, to conduct market research, inform our marketing and advertising activities and improve and grow our business.
Personal Information Automatically Collected
As is true of many digital properties, we and our third-party partners may automatically collect certain information from or in connection with your device when visiting or interacting with our Services, such as the list below:
Log Data, including internet protocol (IP) address, operating system, device type and version, browser type and version, browser id, the URL entered and the referring page/campaign, date/time of visit, other user agent string data, the time spent on our Services, and any errors that may occur during the visit to our Services. Log data may overlap with the other categories of data below.
Analytics Data, including the electronic path you take to our services, through our services and when exiting our services, UTM source, as well as your usage and activity on our services, such as the time zone, activity information (first and last active date and time), usage history (projects created, workflows scheduled, total log-ins) as well as the pages, links, objects, products and benefits you view, click or otherwise interact with. We may also analyze the interaction between you and your customers using our Services.
Location Data, such as general geographic location that we or our third-party providers may derive from your IP address.
We and our third-party providers may use (i) cookies or small data files that are stored on an individual's computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, "cookies") to automatically collect this personal information. We may also use this information to distinguish you from other users of our Services. This helps us monitor and analyze how you use and interact with our Services. It also helps us and our partners to determine products and services that may be of interest to you. For more information about these practices and your choices regarding cookies, please see the Control Over Your Information section below.
Personal Information from Third Parties
We also obtain personal information from third parties. We often combine such personal information with information we collect either automatically or directly from an individual.
We may receive the same categories of personal information as described above from the following third parties:
Slate Entities: We may receive personal information from other companies and brands owned or controlled by Slate, and other companies owned by or under common ownership as Slate.
Social Media: When an individual interacts with our Services through various social media networks, such when someone shares our content on Google, Twitter, or other social networks, we may receive some information about individuals that they permit the social network to share with third parties. The data we receive is dependent upon an individual's privacy settings with the social network, and may include your profile information, profile picture, username, user ID associated with your social media account, language, country, and any other information you permit the social network to share with third parties. Individuals should always review and, if necessary, adjust their privacy settings on third-party websites and social media networks and services before sharing information and/or linking or connecting them to other services.
Service Providers: Our service providers that perform services solely on our behalf, such as survey and marketing providers and payment processors, collect personal information and often share some or all of this information with us. The information may include contact information, demographic information, payment information, information about your communications and related activities, and information about your orders.
Business Partners: We may receive your information from our business partners, such as companies that offer their products and/or services on our Services. We may use this information to administer and facilitate our services, your orders, and our marketing activities.
Information We Receive from Authentication Services You Connect to our Service: Some parts of our Services may allow you to login through a third party social network or authentication service such as Facebook or Google. These services will authenticate your identity and provide you with the option to share certain personal information with us, which could include your name, email address, address book and contacts, or other information. The data we receive is dependent on that third party's policies and your privacy settings on that third-party site.
Other Sources: We may also collect personal information about individuals that we do not otherwise have from, for example, publicly available sources, third-party data providers, brand partnerships, or through transactions such as mergers and acquisitions.
Additional Uses of Personal Information
We may use personal information we collect to:
- Fulfill or meet the reason the information was provided, such as to fulfill our contractual obligations, to deliver the Services you have requested and to process transactions
- Manage our organization and its day-to-day operations
- Verify your identity and entitlement to products or Services, when you contact us or access our Services
- Communicate with individuals, including via email, text message, social media and/or telephone calls
- For marketing and advertising purposes, including to market to you or offer you information and updates on products or services we think that you may be interested in
- Administer, improve and personalize our Services, including by recognizing an individual and remembering their information when they return to our Services
- Process payment for our Services
- Facilitate customer benefits and services, including customer support
- Identify and analyze how individuals use our Services
- Conduct research and analytics on our customer and user base and our Services
- Improve and customize our Services to address the needs and interests of our user base and other individuals we interact with
- Test, enhance, update and monitor the Services, or diagnose or fix technology problems
- Help maintain the safety, security and integrity of our property and Services, technology assets and business
- To enforce our Terms of Service, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties
- Prevent, investigate or provide notice of fraud or unlawful or criminal activity
- Comply with contractual and legal obligations and requirements
- To fulfill any other purpose for which you provide personal information
- For any other lawful purpose, or other purpose that you consent to
Our Disclosure of Personal Information
We may also share, transmit, disclose, grant access to, make available, and provide personal information with and to third parties, as follows:
Slate Entities: We may share personal information with other companies owned or controlled by Slate, and other companies owned by or under common ownership as Slate, which also includes our subsidiaries or our ultimate holding company and any subsidiaries it owns, particularly when we collaborate in providing the Services.
Marketing Providers: We coordinate and share personal information with our marketing providers in order to communicate with individuals about the Services we make available.
Customer Service and Communication Providers: We share personal information with third parties who assist us in providing our customer services and facilitating our communications with individuals that submit inquiries.
Other Service Providers: In addition to the third parties identified above, we engage other third-party service providers that perform business or operational services for us or on our behalf, such as website hosting, infrastructure provisioning, IT services, analytics services, employment application-related services, payment processing services, and administrative services.
Ad Networks and Advertising Partners: We work with third-party ad networks and advertising partners to deliver advertising and personalized content on our Services, on other websites and services, and across other devices. These parties may collect information directly from a browser or device when an individual visits our Services through cookies or other data collection technologies.
Business Partners: From time to time, we may share personal data with our business partners or we may allow our business partners to collect your personal information. Our business partners will use your information for their own business and commercial purposes.
Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction.
Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement:
- in connection with the establishment, exercise, or defense of legal claims
- to comply with laws or to respond to lawful requests and legal process
- to protect our rights and property and the rights and property of others, including to enforce our agreements and policies
- to detect, suppress, or prevent fraud
- to protect the health and safety of us and others
- as otherwise required by applicable law
With Your Consent: We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction.
Third-Party Data Collection and Online Advertising
We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our online services over time so that they may play or display ads on our Services, on other websites or services you may use, and on other devices you may use.
We may engage in the following:
Social Media Platforms. We may display targeted advertising to you through social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and other social media forums. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services.
Third Party Partners. We work with a variety of third-party partners to provide advertising services. For example, we use Google Analytics to recognize you and link the devices you use when you visit our Services. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you.
Control Over Your Information
You may control your information in the following ways:
Email Communications Preferences. You can stop receiving promotional email communications from us by clicking on the "unsubscribe" link provided in such communications. You may not opt-out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Services, technical and security notices).
SMS Text Messaging. You may opt-out of receiving promotional SMS text messages at any time. To unsubscribe from promotional SMS texts, you can reply STOP to any one of our promotional text messages.
Modifying or Deleting Your Information. If you have any questions about reviewing, modifying, or deleting your information, you can contact us directly at privacy@slate.com. We may not be able to modify or delete your information in all circumstances.
Cookies: If you would prefer not to accept cookies, most browsers will allow you to change the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies may negatively affect the functionality of this and many other websites that you visit.
Online Ads: To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Digital Advertising Alliance's (DAA) resources at www.aboutads.info/choices or the Network Advertising Initiative's (NAI) online resources at http://www.networkadvertising.org/choices/.
Data Protection Mechanisms
We take the security of your personal information very seriously and implement various measures to protect it:
Encryption: All sensitive data transmitted between your browser and our servers is encrypted using industry-standard encryption protocols (e.g., SSL/TLS).
Access Controls: Only authorized personnel have access to sensitive data, with role-based access controls in place.
Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.
Incident Response: We have an incident response plan to address potential data breaches promptly and effectively.
Children's Personal Information
Our Services are not directed to children under the age of 16, and we do not knowingly or intentionally collect or solicit personal information from children under that age. If an individual is under the age of 16, they should not use our Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 16 has provided personal information to us, we encourage the child's parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 16, we will promptly delete that personal information.
Links to Third-Party Websites or Services
Our Services may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Notice, this Privacy Notice does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices.
Updates to This Privacy Notice
We may update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.
Contact Us
If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please send an email to legal@slatehq.ai.